If you have any queries, please contact jo@grahamwatson.kiwi.nz. Kia Ora!

Shipping & Returns

SHIPPING & RETURNS

Shipping

Shipping charges are based on the content of your order. In many cases shipping within New Zealand is included and this will be noted in the product details.  To check your shipping charges, simply add the items you want to your cart, select your shipping method (tracked or courier) and your shipping region then your shipping will be automatically calculated. Once this is done you can continue through the payment process.

Returns and Exchanges

Graham Watson Publishing Ltd will accept any items for return or exchange within 30 days of purchase, provided the items are returned to us in “as new” condition.  Postage and handling charges are non-refundable except if you are returning  items that were damaged during the delivery process (we will require proof, e.g. picture of still packaged item clearly showing dents, rips, etc.).  In this case, please include your postage receipt in your package.  All refunds will be credited to the original payment source. Should you wish to discuss a return or refund, please e-mail us on jo@grahamwatson.kiwi.nz and we will advise the best way to proceed.